Terms and Conditions

Last update 02-02-2024

1. Definitions

Regenesys BV: a company, registered with the Chamber of Commerce in Groningen under number 80167829, with its statutory seat in Groningen, with mailing address P.O. Box 227, 9350 AE LEEK.
The other party: the person who enters into an agreement with or requests a quote from Regenesys BV.

2. Applicability

These conditions apply to all offers, all services provided by, and all agreements concluded with Regenesys BV.
The applicability of these conditions is accepted by the other party by requesting a quote and/or granting an assignment and/or concluding any other agreement and also by any action of the other party which can be inferred that an agreement has been entered into.
Reference by the other party to other general conditions is not accepted by Regenesys BV.

3. Offer and Agreement

All offers from Regenesys BV are non-binding and are valid for four weeks after the date, unless otherwise stated.
Unless otherwise stated, all prices are exclusive of VAT.
An assignment is granted after it has been confirmed in writing (by mail or email).
Additional assignments are only carried out after separate written confirmation.
Partial or complete cancellation by the other party makes it liable for compensation to Regenesys BV for all costs already incurred for the execution of the assignment, notwithstanding the right of Regenesys BV to sue the other party for lost profits.
If additional work is required, this additional work is deemed to be within the agreement. This additional work is billed separately based on timesheets. Additional work is defined as: all work that falls outside the assignment but is necessary to fully execute the assignment. The other party will be informed of this in advance.

4. Compliance and Delivery

Delivery terms are approximate and to the best knowledge of Regenesys BV. They are not binding and exceeding them does not make Regenesys BV liable in any way for damage, nor does it give the other party the right to cancel the assignment.
The other party is obligated to provide Regenesys BV with the necessary information and data in a timely manner to perform the assignment.
Regenesys BV has the right to suspend the execution of the assignment if the other party does not meet its obligations in any way, or if there are reasons to believe this will be the case. The costs or damage associated with this, as well as the costs already incurred, are at the expense of the other party.
Regenesys BV is entitled to engage recognized third parties to perform the assignment.

5. Invoicing and Payment

Billing of the agreed amounts takes place as agreed in the assignment.
The other party undertakes to pay all invoices within the agreed payment term.
If the payment term is exceeded, the other party is legally in default and a 1% interest per four weeks is due, notwithstanding the right of Regenesys BV to increase this amount with collection, legal and other collection costs, including the costs of a lawyer.
If the foregoing occurs, payments made by or on behalf of the other party are primarily regarded as payment of interest and costs, regardless of the description under which the payment is made.

6. Complaints

Complaints must be reported by the other party to Regenesys BV by registered mail within 14 days of delivery, forfeiting any right to compensation.

7. Liability, Confidentiality & Data Protection

All work performed by Regenesys BV is done to the best of its ability but at the risk of the client. Therefore, Regenesys BV is not liable to the other party for damage, except in the case of gross negligence, and indemnifies the other party against claims from third parties for damage resulting from performed work, given advice, or any failure to perform a given assignment. Regenesys operates with confidentiality, recorded in a separate agreement. Customer data is protected according to the AVG-GDPR legislation.

8. Disputes

All offers, orders, and/or agreements governed by these terms are governed by Dutch law. In the event of a dispute, exclusive jurisdiction lies with the Dutch courts, District Court of the Northern Netherlands in Groningen.